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Refund Policy

If you are not satisfied with software purchased directly from Benefit Rose LLC website (www.benrose.ee), please Contact Us within 14 days of your purchase to receive a refund. Refunds requested more than 14 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

Any software purchased on CDs must be unopened and returned within 14 days of purchase. CDs must be received and processed before a refund will be issued.

This Refund Policy applies only to software purchased directly from Benefit Rose OA? site (BenefitRose.com, BenRose.ee).

Additionally, our order support team is here to help 24/7. Send us an email and we will get back to you within 24 hours: info@benrose.ee

To return physical materials (e.g. CDs), ship the materials to:

Benefit Rose LLC
Gorki tn. 7-3
Sillamae, 40232 Estonia

If you pay thru 2CO (2CheckOut.com):

Benefit Rose (Supplier) will not reduce the amount of a Refund by the assessment of a "restocking fee" or any other charge (including shipping charges) for any Return or for any Refund that is initiated by 2CO or itself.

A Refund results if a Transaction has previously been Authorized and Settled and the 48-hour window for Cancellation has elapsed and the Customer, Supplier or 2CO initiates a return of funds to the Customer. Because funds are transferred, it is deemed to be a Transaction. No fees previously paid to 2CO will be reimbursed.

* 2CheckOut.com Inc.(Ohio, USA) is our authorized retailer for goods and services.

If you pay thru PayPal (PayPal.com):

The same policy applies.

If you pay thru ePassporte:

The same policy applies.

If you pay thru WebMoney (WebMoney.ru):

The same policy applies.

If you pay thru Bank Wire Transfer (Direct Debit):

The same policy applies.
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